Option Matrix Industry Expertise

Option Matrix R&D team has summarized our experience in specialist areas of work to
offer initial ground up of nearly 30-60% in our projects and this results in shorter delivery
cycles. Our industry expertise also enables us to provide insights to our clients on the
most effective user interface, functional workflow and technology use.

Full spectrum of solutions around the property management system ranging from audit automation, MIS automation, purchase & stores, engineering maintenance, integrated HR automation and custom booking engine.

  • MIS Automation
  • Audit Automation
  • Online Reservation
  • Venue Management
  • Guest Surveys
  • Procurement Solution
  • Engineering Maintenance

Audit Automation

This solution helps to ensure organization wide best practices across business units, locations, divisions and departments. It is an integrated solution to create checklists, schedule & record audits and track discrepancies to closure. Best practice checklists based on our global project experience have been pre-loaded into this solution. Click here for details

CEO Agenda

The aim of CEO Agenda is to deliver clear insights into the high-level key performance indicators (KPIs) of an organization at a single glance for business leaders. Our intuitive yet detailed dashboards act as a powerful tool for senior management. The vision is to provide real time MIS automation online using mobile dashboards with alerts and escalation.

Custom Booking Engine

Guests can use the intuitive booking engine to view all available room types and make bookings in easy steps. Rewards and offers are dynamically targeted towards guests based on booking history, location, availability etc. The integrated backend management console carries a diversified dashboard to track various trends and user behavior. The console provides the business development teams the facility to tailor offers and discounts to specific guests.

Guest Relations

This solution enables hotels to differentiate themselves by maintaining relationships with their most loyal guests. Marketing points can be awarded for each reservation, which can be then redeemed for future services. The offers can be customized for different seasons, room types, total amount spent, and other variables.

Venue Cloud

Venue Cloud provides one stop solution for managing all types of event bookings, scheduling appointments, logging and tracking enquiries. Customize payment schedules as per the needs of the customers, track payments and receive notifications for overdue receivables. View revenue generated and monitor occupancy rate with real time data venue wise. Click here for details

Purchase & Stores

This solution is to maintain the complete purchase and stores module starting from request raised internally to releasing purchase order and update the store accordingly. We have developed an application which gives hassle free monitoring of food items, room supplies, kitchen supplies, machinery spares, and consumables which are common for a hotel. Vendor management, rating and price history are other key features of this management system.

Engineering Maintenance

Maintenance Management framework covers corrective, preventive and predictive maintenance modules with alerts, notifications, equipment schedules, work orders and equipment availability reports. This solution ensures better asset life and hotel guests get a pleasant stay with minimum irritants.

Integrated HR Solution

Staff morale and training are crucial success factors for a hotel. This determines the quality of guest services. Our HR framework also includes a dynamic attendance module to manage erratic and complex possibilities including break shift, cross over shifts, overlapping shifts and other scenarios integrated with biometric devices. Standard modules such as attendance, leave management workflow, monthly feedback, staff alignment, skill matrix, training calendar and recruitment workflow are included.

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