Workout schedules and meal plans are auto-generated based on user age, gender, and dietary restrictions. US RDA(s) are used.
Any type of software such as custom software solutions, software products, software-as-a-service require maintenance and support as yours and your customers needs change and grow. We partner with our clients to help their business running faster, strongly, smoothly and error-free.
When you engage Option Matrix Application Maintenance Services, you are assigned a team of professionals with deep expertise in your application and an understanding of your line of business. The team assumes the daily IT activities involved in maintaining, troubleshooting, analysing and assessing your application for enhanced efficiency and performance.
Our Project Management methodologies produce successful and timely support. Problems are resolved quickly, thorough tests are performed and updates are methodically implemented and documented, with strict change management policies enforced.
Option Matrix offers request based software services, application enhancements, post-release support, bug fixing and operational and helpdesk support. Option Matrix transitions customers from legacy mainframe and customer-server based systems to web-based and more current applications. We also extend maintenance services for leading software package users.
Option Matrix supports customers with dedicated and structured software maintenance teams that provide both onsite maintenance as well as remote access help through web and telephone. From bug fixing to long term total application maintenance engagements, Option Matrix’s software maintenance solutions include:
Option Matrix has perfected its methodology for the gradual transfer of duties from customer’s in-house maintenance team to our offshore team. While there are variations depending on the nature of the application and the scope of the project, in most maintenance projects our four-phased approach has proven to be the most effective. The process begins with our offshore attending to non-vital tasks and gradually reaches the level where our team will assume complete responsibility for systems management and upkeep. Option Matrix’s proven methodologies help breaking down the maintenance process into systematic levels, and sets goals accordingly for maintaining agreed service levels.
This process is accomplished in four phases