Mobile and cloud-based solution to ensure a continuous flow of information,
updates and reports between the team and the office anytime and anywhere.
EFCO India’s core mission is to enhance safety and productivity of Process Industry by enabling them and take up timely maintenance of critical service activities. They had a challenge in scheduling, reporting and tracking of job orders and the related tasks and activities and following them to closure. Even there was heavy and time consuming paperwork involved for attaching evidences along with spares, consumables and claim reports. There was need for automation of the whole process.
Option Matrix along with EFCO’s users and stake holders, has co-created a solution for Work Order and Field to Office reporting automation. Through in-depth process assessment and gap-analysis of the current process, Option Matrix has built a Field to office reporting application which is based on mobile and cloud technology. The application has helped EFCO in streaming their field to office reporting process by scheduling predefined real-time tasks and activity templates to their field officers and then tracking the same to closure. It also saved the field officers time in avoiding the lag in reporting time and need for separate documentation and reporting mechanism. Spares, Consumables and claims during the work order completion became easy to report through mobile interface and get it approved instantly through reminders in terms of notifications as soon as its raised by the field officer.