Option Matrix | Custom Software Development

Solutions

First Time Right with Zero Defect Tolerance

We believe in ensuring 100% quality and follow 6-sigma rule as a team.

Innovation and leadership are the pillars of our progress.

Hospital Management & Administration Electronic Health Record Telemedicine Platform Inventory Management Systems Patient Portals
Automation Clinical Workflow Automation Claims Management System Compliance Management Tools

Patient Scheduling, Medical Billing, Staff Scheduling, and Analytics Dashboard

Patient Scheduling

AI can optimize appointment scheduling by analyzing patient flow, staff availability, and treatment durations.

Medical Billing

Patient billing and insurance claims by extracting data from clinical records, validating codes, and detecting anomalies.

Staff Scheduling

analyze historical data, employee preferences, and hospital demands to generate efficient shift schedules.

Analytics dashboard

Dashboards provide hospital administrators with real-time insights into operations such as bed occupancy rates, supply chain needs, or patient admission trends.

Data Extraction & Entry Automation, Clinical Decision Support System (CDSS) Integration and Data Security

Data Extraction & Entry Automation

AI-powered Natural Language Processing (NLP) extracts relevant information from clinical notes, lab reports, and imaging results, automatically updating EHRs.

Clinical Decision Support System (CDSS) Integration

AI-enabled CDSS can offer real-time alerts, suggest diagnoses, and recommend evidence-based treatments.

Data Security

Anonymize or de-identify patient data within EHRs for use in research, training, or data sharing in compliance with data protection regulations like HIPAA.

Virtual Health Assistants, Scheduling, and Personalized Care Plans

Virtual Health Assistants

Chatbots and virtual assistants conduct initial symptom assessments, triage patients, and provide basic medical advice before connecting them to a physician.

Scheduling

Teleconsultation scheduling by analyzing provider availability, patient urgency, and appointment history.

Personalized Care Plans

After a teleconsultation, AI generates customized care plans using patient data and treatment history.

Predictive Demand Forecasting, Real-time Inventory Tracking and Barcode and RFID Integration

Predictive Demand Forecasting

AI analyzes historical usage data, seasonal trends, and patient inflow patterns to predict future demand for medical supplies, medications, and equipment.

Real-time Inventory Tracking

With AI and IoT sensors, hospitals gain real-time visibility into stock levels, item locations, expiration dates, and usage trends.

Barcode and RFID Integration

AI Tracks inventory using barcode scanners and RFID technology.

Virtual Assistants for 24/7 support, Appointment Management and Bill Payment

Virtual Assistants for 24/7 support

AI analyzes individual health records, lab results, and lifestyle data to deliver personalized health tips, medication reminders, and wellness suggestions through the portal.

Appointment Management

AI streamlines appointment scheduling, rescheduling, or canceling appointments online.

Bill Payment

Enables online payments for services and views past invoices. Messaging with Providers: Secure communication between patients and healthcare providers.

Automated Clinical Documentation, Task Prioritization, and Alerts and Reminders

Automated Clinical Documentation

AI-powered voice recognition and Natural Language Processing (NLP) tools can transcribe and summarize doctor-patient interactions in real time.

Task Prioritization

AI analyzes patient data and clinical urgency to help prioritize tasks such as lab follow-ups, medication administration, or specialist referrals.

Alerts and Reminders

AI sends automated reminders for patient follow-ups, prescription renewals, and scheduled surgeries.

Claims Tracking, Compliance Checks,and Patient Communication & Transparency

Claims Tracking

Tracks the status of submitted claims in real-time, from submission to payment.

Compliance Checks

Ensures claims adhere to legal and insurance regulations.

Patient Communication & Transparency

AI chatbots and dashboards in patient portals can simplify explanation of benefits, claim statuses, and out-of-pocket costs.

Regulation Tracking, Audit Management, and Incident Reporting

Regulation Tracking

AI keeps track of evolving healthcare regulations (e.g., HIPAA, GDPR) and ensures adherence.

Audit Management

Tracks and documents compliance audits, reducing the risk of regulatory fines.

Incident Reporting

Logs compliance-related incidents and tracks resolution efforts.

Dashboard, Data Aggregation, and Predictive Analytics

Dashboard

AI-driven analytics, visualizes data in customizable dashboards for real-time insights on bed occupancy, emergency wait times, and surgical backlogs.

Data Aggregation

Combines data from EHR, financial systems, and patient care for a holistic view.

Predictive Analytics

AI analyzes patients’ historical data to predict patient outcomes, treatment success, and disease outbreaks.

Scheduling Automation, Automated Time and Attendance Tracking, and Performance Monitoring

Scheduling Automation

AI automatically creates schedules based on staff availability, skill sets, and patient demand.

Automated Time and Attendance Tracking

AI-enabled biometric systems and smart badges can automate clock-ins, monitor attendance patterns, track employee hours, overtime, shift compliance, and flag irregularities.

Performance Monitoring

Tracks staff productivity and identifies opportunities for training or reallocation.

Vital Signs Monitoring, Alerts for Abnormal Readings, and Enhanced Chronic Disease Management

Vital Signs Monitoring

AI analyzes real-time data from wearable devices (e.g., heart rate, glucose levels, oxygen saturation) to detect early signs of deterioration.

Alerts for Abnormal Readings

AI filters and ranks alerts by severity and urgency. Sends alerts to both patients and doctors if readings fall outside normal parameters.

Enhanced Chronic Disease Management

For patients with conditions like diabetes, heart failure, AI-supported RPM tools offer continuous tracking, predictive analytics, and self-management insights.

E-prescribing, Automated Medication Dispensing and Personalized Medication

E-prescribing

Accepts electronic prescriptions from healthcare providers, reducing manual errors.

Automated Medication Dispensing

AI automates medication dispensing, ensures proper labeling, and provides accurate dosage instructions.

Personalized Medication

AI analyzes patient profiles, genetic data, and treatment history to assist doctors and pharmacists in recommending effective treatment.

Automated Sample Tracking & Handling, Intelligent Test Selection & Prioritization and Anomaly Detection in Test Results

Automated Sample Tracking & Handling

AI facilitates real-time tracking of patient samples during the testing process, ensuring accurate labeling, reducing human errors, and streamlining workflows.

Intelligent Test Selection & Prioritization

AI analyzes clinical notes and patient history to recommend the most appropriate diagnostic tests, improving turnaround times for critical cases.

Anomaly Detection in Test Results

AI algorithms flag abnormal or unexpected lab results by comparing them with patient-specific trends and population health benchmarks.

Automated Rescheduling & Waitlist Management, Natural Language & Voice-Based Scheduling Interfaces and Intelligent Patient-Triage-Based Scheduling

Automated Rescheduling & Waitlist Management

When appointments are canceled, AI can instantly notify waitlisted patients and reschedule in a way that fills gaps efficiently. This improves capacity utilization and patient engagement.

Natural Language & Voice-Based Scheduling Interfaces

With AI-powered chatbots and voice assistants, patients can book, change, or cancel appointments using natural language, enhancing convenience and accessibility, especially for elderly or less tech-savvy users.

Intelligent Patient-Triage-Based Scheduling

AI evaluates symptoms or reason-for-visit inputs to direct patients to the most suitable provider and time slot based on urgency, availability, and specialization, reducing unnecessary referrals or delays.

Intelligent Referral Routing, Automated Eligibility & Authorization Checks and Real-Time Referral Status Tracking

Intelligent Referral Routing

AI analyzes referral content, diagnosis codes, patient history, and provider specialties to route referrals to the most appropriate specialist. This minimizes delays, reduces referral leakage, and improves patient outcomes.

Automated Eligibility & Authorization Checks

AI can instantly verify insurance eligibility, policy coverage, and prior authorization requirements. This accelerates the referral process and reduces administrative burdens for both referring and receiving providers.

Real-Time Referral Status Tracking

AI-powered systems offer real-time visibility into referral statuses—accepted, pending, completed, or delayed—improving communication between primary care providers, specialists, and patients.

Hospital Solutions

Hospital Management & Administration

Hospital Management & Administration software is designed to automate and optimize hospital administrative tasks. It covers intelligent patient scheduling, automated medical billing, and staff workforce management. The primary objective of this AI-powered solution is to enhance operational efficiency through predictive maintenance, chatbot-based support, and real-time analytics for informed decision-making. view more

Electronic Health Record

EHR management software is designed to streamline clinical documentation and enhance patient care. It covers intelligent data extraction, predictive analytics, and real-time decision support. The primary objective of this solution is to improve clinical efficiency, ensure data security, enable interoperability, and deliver personalized patient engagement. view more

Appointment Scheduling Software

Appointment Scheduling software optimizes time slots using historical data, automates rescheduling and waitlist alerts, supports voice and chat booking, triages patients to the right provider, coordinates multi-specialty visits, and predicts no-shows to reduce cancellations and maximize efficiency.view more

Referral Management Software

Referral Management Software streamlines the referral process by intelligently routing patients to the right specialists based on diagnosis and history. It automates insurance eligibility and authorization checks, speeding up approvals and reducing admin work. Real-time referral status tracking improves communication among providers and patients, while referral volume prediction helps balance workloads.view more

Healthcare Solutions

Algorithm automation for Gene Testing Companies

This solution is for genetic testing labs where the patient sample is received for diagnostic analysis. The sample is assessed via genetic mapping equipment that provides raw data about the sample. Our automating software development solution can automate the specific arithmetic of the algorithm that processes the raw data as per a set of heuristics and generates a test report for the patient. The patient module is provided online and this is a web-based system that can be integrated via API to other systems such as EMR or lab management system. view more

EMR and Clinical Scheduling for Medical Clinics

This solution is for small and mid-sized clinics and hospitals that want to have electronic medical records and track health insurance claims. The patient database is maintained and comprehensive visit records are logged. Multiple locations can be integrated and there is a reporting module to monitor and control the system. User management, rights management, and event logging are included. view more

Operations automation for Medical Diagnostic Providers

Mobile medical diagnostic companies cater to physician offices that prescribe diagnostic tests to patients and the prescriptions are received by the scheduling team. Appointments are scheduled and technicians are assigned. Interfaces are provided for visit confirmation and recording of test notes by technicians. Reading physicians prepare the reports and these are made available online to referring physicians. There is an insurance claims module and a reports module. This is a web-based solution. view more

Construction Solutions

Project Management for Field Contractors

This solution is designed for service providers who do field jobs and are bound to plan project tasks and actions. The tasks assigned can be implemented internally or on the field. The key feature of this automation software solution is asset and manpower management, tasks can be assigned on daily basis and are scheduled effectively. Leave and timesheet modules are provided. Field activity automation integrates seamlessly with this project management software. view more

Field Activity Automation for Contractors

Our automating software development solution is yet again for service providers who do field jobs and need to plan project tasks and actions. This project management solution integrates with the project management module and provides a companion Android App with field to office collaboration facility, the staff on the field has access to assigned tasks and can submit updates as well as expense claims. General construction contractors, job contractors, land surveyors, and road repair contractors are the target segment for this framework. view more

Field Safety Audits for General Construction Contractors

This framework is configured for a large-scale field construction company whose vital requirement was to plan safety audits on a weekly or monthly basis. An administration area provides features to manage users and set up inspection checklists. Audits are assigned to inspectors at each field project and the inspector gets a login to a companion Android App where they can see the assigned audit checklists and submit updates as well as images in case of non-compliance. All construction where field risk must be mitigated will benefit from this top automation testing tool. view more

Clinic Solutions

Clinical Workflow Automation

AI-driven clinical workflow software automates documentation, task prioritization, and patient flow. It supports evidence-based orders, automated triage, alerts, and team coordination for efficient, seamless care delivery. view more

Telemedicine Platform

Telemedicine software streamlines virtual healthcare by automating workflows and enhancing patient engagement. It includes virtual health assistants, remote patient monitoring, real-time translation, and billing integration. The primary objective is to deliver accessible, efficient, and personalized care through intelligent telehealth solutions. view more

Remote Patient Monitoring

Remote Patient Monitoring software tracks real-time vital signs, alerts patients and doctors of abnormalities, supports chronic disease management, monitors treatment compliance, and integrates with telemedicine and EHR systems for seamless care. view more

Lab Solutions

Lab Management Software

Lab software automates sample tracking, test selection, and prioritization. It detects anomalies in results, optimizes workflow and staffing, predicts equipment maintenance, and ensures regulatory compliance with automated quality and audit logs. view more

Inventory Management Systems

Healthcare inventory management software streamlines supply chain operations by predicting demand, automating replenishment, and tracking inventory in real time. It integrates barcode/RFID technology, optimizes storage, and reduces waste through smart expiry management and procurement analytics. view more

Logistics Solutions

Recruitment Automation for Transportation and Logistics

This framework is designed to digitize recruitment and hiring needs. It is a web-based automated driver recruitment system, which covers the entire recruitment life-cycle including automated postings on all the job boards, driver background verification, reference checks, call recordings, Geo-tracking job applications, and on-boarding of the employees.

Operations Automation for Truck Transportation

This automation software solution is a web & mobile solution which automates supply chain operations in the logistics industry. This logistics solution application’s key features are geo-fencing for pickup and delivery, registration of third-party owner-operators, customer order logging, order tracking via telematics, route optimization for last-mile pickup and delivery, invoicing, and statistical analytics. The solution is mainly for point-to-point full truckload transportation.

Document management of Drivers and Vehicles for Truck Transportation

This is a web-based framework created for truck transportation companies to use in organizing, maintaining, renewing, sharing, and distributing company, driver and vehicle authorities, permits, registrations, and motor carrier-specific tax documents and information. Alerts are generated for expiring permits/documents. The summary dashboard is provided to track expiring documents and allows the user to set up intervals for alerts.

Pharmaceuticals Solutions

Pharmacy Management Software

Pharmacy Management software forecasts inventory needs, supports e-prescribing, and recommends personalized treatments. It automates medication dispensing with accurate labelling, validates prescriptions to prevent stock issues, and ensures regulatory compliance through automated reporting and audits. view more

Internal Audit Automation for Pharmaceutical Companies

This is a subjective audit automation framework for pharmaceutical, food processing, and poultry farming companies where agenda-based annual or half-yearly audits are carried out to prepare for compliance to goods manufacturing practices. The process starts by defining the list of production sites and publishing the agenda checklist for each site as well as the scheduled audit date. The auditor team records all observations in a diary and tags them to specific categories of non-compliance. There is a workflow for the auditee to post remarks and confirmation about corrective action. Reports are automatically generated.

Hospitality Solutions

Audit Automation for Hospitality

Our framework is tailor-made for operations of a mid-sized multi-location hotel chain. The process audit checklists can be set up and assigned to auditors across departments like housekeeping, food & beverages, front desk, and room service among others. The best automation software has dynamic checklists, real-time reporting, and analytics, timely notifications of schedules & deadlines, easy tracking, and escalation of non-compliance's through reminders & alerts. Auditors can see the assigned audits on an Android mobile app to log audits and report non-compliance with the help of ticketing system.

Booking Management for Banquet Halls in Hotels

Our software development automation solutions allows users to set up the list of banquet halls in each of the locations within the hotel chain. Inquiries and bookings can be recorded on a calendar interface for each venue. Modules for receivables and payments to vendors have been integrated. A summary dashboard is provided to monitor the overall metrics and activity. An aging analysis facility has been provided in the receivables section.

Online Food Ordering for Sports Events

We designed this framework for sports areas, hotels, and events. Guests can place an order and are geotagged to enable both guests as well as the food delivery staff to interactively see each other on a map. Membership-based post-paid orders, as well as discount coupons, are supported. Integration with the kitchen and geo-fencing of the sports sites has been provided. Sites get an administration panel to manage the menu and track their orders.

Infrastructure Solutions

Material Management Automation for Infrastructure Projects

This solution is to maintain the complete purchase and stores module starting from requests raised internally to releasing purchase orders and work orders. Tracking of consignments and goods receipt notes is provided. A specific module is designed for material issues, stock transfer, and asset transfer. We have developed an application that gives hassle-free monitoring of stores, spares, material, and machinery which are common for an infra company. Vendor management, rating, and price history are other key features of this management system.

Immigration Solutions

Audit Automation for Immigration Consultants

This solution aims at ensuring that best practices are adhered to, across all locations, departments, and subdivisions of the immigration consulting firm. The process audit checklists can be set up and assigned to internal auditors across departments like facilities management, reception, housekeeping, and advisory services among others. The application has dynamic checklists, real-time reporting, and analytics, timely notifications of schedules & deadlines, easy tracking, and escalation of non-compliances through reminders & alerts. Auditors can see the assigned audits on an Android mobile app to log audits and report non-compliance. A ticket system is provided to close the loop for non-compliant audit findings. In addition to the audit module, we can add a task manager where user departments can tick off automated checklists on daily basis. Incident reporting and ticket systems are also provided.

Valve Repair Companies Solutions

Field Activity Automation for Valve Repair Companies

We built a field activity automation and collaboration solution for service providers that repair safety and isolation valves for petrochemical industries, power plants, and oil & gas production companies. Our framework provides an integrated solution to create schedules & record job orders and track updates from a field along with consumption of spares and task completion. It is an integrated field force automation solution to assign activities to the team, schedule & record activities, submit expense claims, and track discrepancies to closure. The administration panel is web-based and the staff on the field uses an Android App linked to the centralized database.

Consultancy firms Solutions

Recruitment automation software for executive search firms

This solution is for recruitment consultants who cater to sourcing candidates for senior-level positions in client organizations. There is a proprietary database with deep search capabilities including key search through PDF and MS Word documents uploaded as resumes of candidates. Recruitment process steps are monitored on a progress curve and steps for screening, interviews, background verification, and onboarding are integrated.

Real Estate Solutions

Operations Automation for Real Estate Brokerages

Real estate brokers can automate the end-to-end process of a workflow as well as the documentation involved during the transfer of ownership for properties from buyer to seller. A referral and commission calculator is provided. This is a web-based solution and can integrate with a companion mobile app as per business needs. Sales pipeline can be tracked and acts as an upfront module before the deal automation kicks in.

Manufacturing Solutions

Project Management for Packaging Clients

Our approach is for service providers in the packaging industry who are looking for a way to develop their Project Management Software, as well as their Logistics requirements. Our crm automation solution includes a client portal with a project dashboard, stage gate process, and logistic solutions for importing raw goods and materials, as well as suggestions to improve program delivery to meet the needs of today’s and tomorrow’s clients. view more

Issue Monitoring in R&D Testing for a Multinational Tractor Manufacturer

Issues detected during the performance testing of various projects in the R&D projects are logged and assigned to cross functional teams. Due dates are tracked with alerts and escalation. A detailed dashboard is provided to monitor trends and distribution of issues across categories and severity levels. Ageing analysis is provided under analytics in both tabular and pie chart mode. view more

Aesthetic Product Quality Audit System for a Global Auto Manufacturer

“Product Audits” are technical audits done at different locations inside and sometime outside of plant. PQA is array of audits including customer perceived audits (subjective audits) wherein the key intent is to identify potential customer complaints, which correlates with customer feedback (Internal & external), through a systematic audit of vehicle in both static & dynamic scenarios through functional checks and seek improvements to improve product quality. view more

Field Activity Automation for Valve Repair Companies

Testimonials

We choose Option Matrix as our technology partner because of their ability to create customized software, specific to our needs. The team at Option Matrix has drastically exceeded our expectations.

Collin Carwardine

Permishare, Canada

Option Matrix help our Organisation develop a Scheduling Software, which helps us alot as we are a Mobile Diagnostics Company and Scheduling is a big component of what we do.

David Balat

Texas Medical Alliance, USA

Managing 10+ operational sites for procurement activities was a difficult and challenging job for us. Reviewing P/L statements, monthly prediction of Expenditure

Venu Gopal Reddy

Head Office Manager, India

Global Outreach

We have served more than 100 clients across 210+ engagements in over 9 countries across the globe. India accounts for about 20% of our activities.

Overview

Healthcare

Manufacturing

Contractors

Perspective

Self Expression

Diversity

Mastermind

Solution Design

Affordable Quality

We focus on proprietary digital transformation. We see the organization as a platform to manifest inspiration and drive progress. We explore possibilities and lead by example.

We continuously explore, observe, listen and challenge assumptions. We recognize the underlying unity and dynamic interplay between the whole and its parts. The Map is not the territory!

You are the average of your five best friends. The magic of everyday progress lies in collaboration and interdependence. Self Mastery and leadership are accelerated with the mastermind perspective.

Our core strength is business requirement translation and Intuitive User Experience.

We are highly cost effective and do not waste funds on frills, bells and whistles. Our offshore project budgets are one of the lowest in the industry.

Referral Management Software

Claims Management System

Complaince Management Tools

Remote Patient Monitoring

Telemedicine Platform